CUSTOMER SERVICE
CONTACT US
Still got questions?
We got you. Check out the FAQ for quick answers or hit
us up directly.
📩 Email us: rbhdesignz@outlook.com
📱 Or drop your info below and we’ll get back to you real quick:
FAQ
01
How do I know what size to order?
Each item has a size chart in the description. If you're in between sizes, we suggest sizing up for the perfect streetwear fit.
03
How long does shipping take ?
Most orders ship within 3–7 business days. Once shipped, you’ll receive tracking via email.
02
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we got you. Email us right away at rbhdesignz@outlook.com with your order number.
04
Can I track my order ?
Tracking will be emailed once your item ships. Didn’t get it? Check your spam folder or hit us up at rbhdesignz@outlook.com.
05
My order arrived but something's missing
We’re on it. Email us with your order number and a photo (if needed). We’ll fix it fast.
06
I received the wrong item, what now?
Our bad. Send us a pic and your order number and we’ll get you the right drip.
07
Do you accept returns or exchanges?
We do not accept returns, exchanges, or offer refunds for any reason.
All sales are final!!!
However, we’re human and mistakes happen. If you receive a damaged or incorrect item, email us within 3 days of delivery at rbhdesignz@outlook.com with your order number and a clear photo. We will review and may offer a replacement at our sole discretion.
By placing an order with RBH Designz, you agree to these terms. We reserve the right to deny or approve any exception on a case-by-case basis.
09
Do you ship internationally?
Not yet, but it’s coming soon. For now, we ship across the U.S. only.
08
Can I order custom RBH pieces?
We love custom vibes. DM us on IG or email us with your vision and we’ll see what we can do.
10
Is RBH Designz Black owned?
Absolutely. Minority owned, culturally rooted, and bold by design.